This Privacy Policy explains how Grooming House processes personal data through hasommed.shop in connection with contact, booking, and website operation. It applies to users in Chile and is intended as a general privacy notice for the site.
Data processing overview
We use personal data to respond to contact requests, manage pre-visit communication, provide requested grooming-related information, maintain website security, and support technical delivery of the site. Where a user opts in, data may also be used to send repeat-visit reminders.
We may share data with service providers that support website delivery, technical maintenance, message handling, or other operational functions. These recipients are expected to process information only for the assigned purpose and under appropriate confidentiality and security safeguards.
Personal data may be disclosed to public authorities or other recipients when required by law, to respond to lawful requests, to protect website security, or to support the handling of a user inquiry. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
We may collect name, email address, phone number if provided, inquiry message, pet details submitted with an inquiry, and the requested grooming service. We also process limited technical data such as server request metadata and browser and device information when the site is used.
Personal data is obtained from contact form submissions, booking-related communications, and pre-visit consultation details. Technical data is generated automatically through site delivery, security, and logging functions.
The website uses essential cookies for site operation and cookies that store privacy preferences. No confirmed analytics or marketing cookies are described in this policy, and any additional cookie use would require separate confirmation.
Only essential cookies and cookies used to remember privacy preferences are confirmed for this website. Browser controls may be used to block or delete cookies, although some site functions may not operate as intended if essential cookies are disabled.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, and objection to processing in limited circumstances. Requests are assessed against legal obligations, security needs, and the operational purpose for which the data was collected.
To exercise a privacy right, the requester should provide sufficient information to identify the relevant record and the nature of the request. We may ask for additional details where needed to confirm identity, protect pet and customer records, or determine whether a legal exception applies.
Personal data is kept only for as long as needed to respond to inquiries, manage appointments, maintain site security, and meet applicable legal or accounting obligations. When data is no longer required, it is deleted, anonymized, or otherwise handled according to the applicable retention rule and system limitations.
When material changes are made, the revised policy will be made available through the website or another appropriate notice method. Continued use of the site after an update indicates that the revised notice should be reviewed.
Use the listed contact channels for questions about this policy or the handling of personal data.
